FAQ

How Do I Place An Order?

Simply double-click your item of your choice on the "Shop" page and you will be taken to that piece of work in the artist's shop. You may place the piece in the cart and check out with PayPal which accepts all credit cards and the ability to pay from your bank.

Payment and Shipping

After your payment is received the Clay Effect member will securely package and ship your package within a week (unless it is commision piece or otherwise stated by the artist). All shipping will include insurance to protect your purchase.

Secure Ordering & Payment Options

Again, We have provided Paypal as our payment method as it allows for any credit card or the ability to pay from your bank and is secure and we never see for information.

Returns & Refunds

Art is a choice that comes from deep within us. As long as the piece you have selected arrives in the same condition as is was shipped we do not offer refunds. You may contact the artist directly to dicuss any problems. If broken remember that your art was insured. The artist will assist in settling with the shipping vendor always.

Your privacy is of the utmost importance to our group. Again, by usung Paypal we will never see your payment information; therefore it is safe and secure. We never share or sell any informtion to anyone. That's a promise.

We offer the ability for you to be contacted when new work or events are added. You have to ask that this be done by signing up here.

We will only contact you about an order or if asked to by you to respond.